wd passport could not unmount disk for repair

If you have any important data on the HDD, though, you should first contact a professional data recovery company that would be able to assist you in getting your files back. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Unplug all USB devices except mouse, keyboard and My Passport drive. If it's still covered, you should be able to send an RMA to our customer support and get a replacement from them. This fix worked: Go to Western Digital and download the update file. Here are some more useful links from our website: Select Erase If you would like to report this to developers, you can try submitting feedback to the manufacturer of the Disk or to Apple. You can check WD's Data Recovery Partners worldwide here: Select the format APFS or macOS Extended 5. If it's still covered, you should be able to send an RMA to our customer support and get a replacement from them. I'd recommend you to check the warranty of the external on our website here: Have you tried the HDD on another Mac OS computer? Good job with the troubleshooting so far, though. I'm sorry to hear about your WD My Passport! Unfortunately, it seems like the external drive has failed.

Welcome to the community & Happy New Year, Cwardie!

Wd passport could not unmount disk for repair