Use your personal space as a sandbox to organize your notes, keep track of personal OKRs and goals, and draft proposals for projects before they make it to the roadmap.

If you have a subscription to Jira Service Management, you can integrate it with your Confluence site to share knowledge base articles with customers. Use knowledge base spaces to store and surface answers to common questions, such as policy clarifications and IT solutions. Use documentation spaces to create and organize technical documentation for your products and services, so it’s easy for anyone to use. For example, you might create a project space to serve as a single source of truth for everything related to a new feature your company is developing, from product requirements and feature specifications to meeting notes and retrospectives.

Use software project spaces to keep track of individual initiatives and projects. For example, you might create a team space for your Marketing team to align on OKRs, stay up-to-date on brand guidelines and messaging pillars, and gain insight into your marketing organization’s high-level strategy. Use team spaces to encourage team members to work together toward large-scale goals and OKRs. Most organizations use a mix of team spaces, software project spaces, documentation spaces, and knowledge base spaces: Spaces are collections of related pages that you and other people in your team or organization work on together. Your Confluence site is organized into spaces.

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